Terms of Service

Effective Date: June 1, 2026

These Terms of Service (“Terms”) govern your use of the website operated by B&F Junk Removal (“Company,” “we,” “our,” or “us”).

By accessing or using this website, you agree to these Terms.

If you do not agree, please do not use the website.

1. WEBSITE USE

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

  • Violate any applicable laws or regulations

  • Attempt unauthorized access to our systems, website, or networks

  • Interfere with website operation, security, or functionality

  • Use automated scraping, data extraction, or similar tools without permission

  • Upload malicious code, spam, or harmful materials

  • Impersonate another person, business, or entity

  • Use the website in any way that could damage, disable, or impair the website

We reserve the right to restrict or terminate access to the website at our discretion.

2. SERVICES INFORMATION

B&F Junk Removal provides junk removal, dumpster rental, demolition, cleanout, hauling, and debris removal services for residential, commercial, and industrial properties.

Our services may include, but are not limited to:

  • Junk Removal

  • Furniture Removal

  • Appliance Removal

  • Mattress Removal

  • Hot Tub Removal

  • Hoarding Cleanup

  • Yard Debris Removal

  • Shed Removal

  • Carpet Removal

  • Electronics Recycling

  • Construction Debris Removal

  • Deck Removal

  • Couch Removal

  • Garage Cleanout

  • Dumpster Rental

  • Demolition Services

Service availability may vary based on location, schedule, property access, item type, load size, disposal requirements, weather, safety conditions, and other circumstances.

3. SERVICE AREAS

B&F Junk Removal is based in Portsmouth, Virginia, and serves the Hampton Roads area, including:

  • Portsmouth, VA

  • Norfolk, VA

  • Chesapeake, VA

  • Virginia Beach, VA

  • Suffolk, VA

  • Hampton, VA

  • Newport News, VA

  • Smithfield, VA

  • Carrollton, VA

Service area coverage may change at any time. Contact us to confirm availability for your location.

4. ESTIMATES, PRICING, AND SCHEDULING

Any estimates, quotes, prices, or timelines provided through this website, by phone, email, text message, or in person are for general guidance only and may change after inspection.

Final pricing may depend on:

  • Volume of junk or debris

  • Item weight and material type

  • Labor required

  • Property access

  • Stairs, elevators, distance, or loading difficulty

  • Disposal, recycling, or landfill fees

  • Special handling requirements

  • Demolition or cleanout complexity

Appointments are subject to availability. While we value punctuality and work hard to arrive on time, scheduling may be affected by traffic, weather, job delays, access issues, or other conditions outside our control.

5. CUSTOMER RESPONSIBILITIES

You agree to provide accurate information when requesting service, including your name, contact details, service address, item details, and any property access instructions.

You are responsible for:

  • Confirming that you have permission to request service at the property

  • Identifying items to be removed

  • Disclosing hazardous, restricted, or unsafe materials

  • Providing safe access to the work area

  • Removing valuables or personal items before service begins

  • Ensuring pets, children, or bystanders remain safely away from the work area

We reserve the right to refuse or stop service if conditions are unsafe, access is restricted, or prohibited materials are present.

6. PROHIBITED OR RESTRICTED ITEMS

We may refuse to remove certain materials, including but not limited to:

  • Hazardous waste

  • Chemicals

  • Paints or solvents

  • Fuel, oil, or flammable liquids

  • Asbestos-containing materials

  • Medical waste

  • Biohazard materials

  • Explosives

  • Certain electronics or regulated items

  • Items prohibited by local, state, or federal law

Some items may require special handling, recycling, or disposal arrangements.

7. NO GUARANTEE OF RESULTS

Information on this website is provided for general informational purposes only.

We do not guarantee:

  • Website uptime

  • Service availability

  • Pricing accuracy before inspection

  • Scheduling availability

  • Final estimates

  • Service outcomes

  • Disposal options

  • Uninterrupted website operation

Any estimate, quote, appointment time, or service timeline is subject to change.

8. INTELLECTUAL PROPERTY

All website content, including text, graphics, logos, branding, images, videos, designs, layouts, and other materials, is owned by or licensed to B&F Junk Removal and protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, display, transmit, create derivative works from, or exploit website content without prior written permission.

9. USER SUBMISSIONS

By submitting information, reviews, photos, videos, comments, or other content to us, you grant B&F Junk Removal a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, modify, and distribute such materials in connection with our business operations, marketing, website, and social media.

You confirm that you have the rights necessary to submit such content.

We reserve the right to remove or decline user submissions at our discretion.

10. THIRD-PARTY SERVICES

Our website may contain links, maps, forms, tools, payment platforms, social media links, or integrations operated by third parties.

We are not responsible for third-party:

  • Content

  • Accuracy

  • Availability

  • Security

  • Privacy practices

  • Terms or policies

Use of third-party websites or services is at your own risk.

11. SMS, PHONE, AND EMAIL COMMUNICATIONS

By contacting B&F Junk Removal or submitting your phone number, email address, or service request, you agree that we may contact you regarding estimates, appointments, service updates, reminders, follow-ups, and related business communications.

If you opt in to receive text messages, message frequency may vary.

Message and data rates may apply.

Consent to marketing messages is not a condition of purchase.

You may reply “STOP” to opt out of text messages where applicable.

12. DISCLAIMERS

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, B&F JUNK REMOVAL DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY

  • RELIABILITY

  • AVAILABILITY

  • SECURITY

WE DO NOT WARRANT THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION, THAT ERRORS WILL BE CORRECTED, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, B&F JUNK REMOVAL AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID TO US, IF ANY, FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless B&F Junk Removal, its owners, employees, contractors, affiliates, service providers, licensors, and agents from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your violation of applicable law

  • Information or content submitted by you

  • Service requests made without proper authorization

  • Unsafe, restricted, or undisclosed materials at the service location

15. GOVERNING LAW

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

16. DISPUTE RESOLUTION

To the maximum extent permitted by law, disputes arising from these Terms, the website, or services provided by B&F Junk Removal shall be handled on an individual basis and not as part of a class action, unless prohibited by applicable law.

If a dispute cannot be resolved informally, it shall be handled in the appropriate courts located in Virginia, unless otherwise required by law.

17. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

18. CHANGES TO THESE TERMS

We may update or modify these Terms at any time.

Changes become effective when posted on this website unless otherwise stated.

Your continued use of the website after changes are posted means you accept the updated Terms.

19. CONTACT INFORMATION

B&F Junk Removal
Founder: Brian Turner
Founded: January 2012
Address: 4121 Summerset Dr, Portsmouth, VA 23703
Service Area: Hampton Roads, Virginia
Phone: (757) 797-6128
Email: info@bnfjunkremoval.com
Website: https://bnfjunkremoval.com/
Business Hours: Open 24 Hours

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